Sound on a laptop

eandhlDecember 20, 2013

HP Dv6, - Suddenly on videos the volume is very soft. It is not low on something like dealing a deck of cards on a game. I ran the test and it says it is working properly. Any suggestions.

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zep516

One thing can help is the following. Right click the speaker icon in the Taskbar and select 'Playback Devices'. Left click the default device once to highlight it ( it's usually 'speakers & headphones' ) then click the Properties button. Click the Enhancements tab and put a tick in the box next to 'Loudness Equalization'. Click Apply to save the change and then click OK in all remaining windows and see if this has helped at all.

    Bookmark   December 20, 2013 at 12:33PM
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owbist

If the videos are on Youtube check to see their volume control. There was a spell where the sound was off on some videos for whatever reason.

    Bookmark   December 20, 2013 at 12:48PM
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eandhl

Zep, I followed your directions so I will test it.
Also in the past on any video, Utube etc I had the option of turning the volume up. Now all I get it icon - if I click on it the only offer is "mute".

    Bookmark   December 20, 2013 at 4:23PM
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zep516

It's the only option I get too, to the right of the speaker icon is a slider, using the mouse, you can drag it all the way over to the right for increased volume. That's how it works for me.

    Bookmark   December 20, 2013 at 4:47PM
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eandhl

I am not sure which fix worked but the sound it like it should be. Thank you very much.

    Bookmark   December 20, 2013 at 6:30PM
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