I need help installing Roku

michelle_phxazNovember 18, 2010

I bought the Roku for Netflix, but installing it wasn't as easy as ordering it. I purchased an HDMI cable, but the two HDMI slots on the back of the TV are already taken by other cables. I unplugged one of them and the Roku started up but said that it didn't recogize the wireless router that the Roku is next to, then the message went away and I couldn't get it back to try again. That router is used for DirecTV On Demand.

Do I need a splitter or something for the HDMI ports? How do I get it connected to the wireless router?

Please walk me through this like I am a 1st grader, I am not TV saavy.


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Try it this way. See link..

Then you may need to look for video/audio IN jacks on the back of your TV. They are RCA jacks colored in yellow for video and red and white for audio (left and right). The back of the Roku has the same jacks, just connect them together with the supplied cable.


For the router issue I'd consider starting a topic at the roku forum. There may also be some information there that's helpful to you.


    Bookmark   November 18, 2010 at 11:13PM
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ravencajun Zone 8b TX

if your tv only has 2 HDMI input jacks you may have to plug and unplug devices when you want to use them. If one is used by say a dvd player that you do not use daily then use that HDMI jack for the ROKU and when you want to use the dvd player or whatever needs to plug in switch them out. You will have to select that input on your tv to view what you have plugged in there. Optimally you want to use HDMI connections for the best possible picture quality(HD).

you are using the wireless router that is connected to your internet connection just like your computers are connected to, it has to be able to connect wirelessly to the netflix to stream.

this link is more what you are trying to do since you are doing the wireless setup
How to Set Up Roku Wireless

    Bookmark   November 19, 2010 at 12:35AM
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I also only had two HDMI inputs that were already taken. I thought of a splitter, but decided to just use the RCA cables instead and plug them into one of the other vacant inputs in the back. The picture quality is fine for me with this setup

    Bookmark   November 19, 2010 at 5:34AM
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Once you have the Roku plugged in to the back of one of the tv inputs, and have the tv set to that input, you should have a startup menu on the tv screen where you will need to enter the password for your router, and then the Roku should be able to talk to the tv. The first time I did this hookup, there were just a couple of self-explanatory steps on-screen. The menu shouldn't be disappearing until you do this; if it does, maybe you need to just hit one of the keys on the Roku remote...there aren't that many. Try these suggestions and then report back on your success or failure, please.

    Bookmark   November 19, 2010 at 5:41AM
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ravencajun Zone 8b TX

Just know that if you do not use HDMI cable you can not get HD quality. I am now spoiled to HD quality on my big tv and would not be happy with out it.

    Bookmark   November 19, 2010 at 1:45PM
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Roku does not typically deliver in true HD quality regardless of the cable used. I am picky about quality, too, but accept this as a slight limitation with Roku. While the quality I get is not quite HD, it's good enough that it doesn't bother me while watching on a 50" screen. The quality Roku delivers ranges from 1 star (at the minimum connection speed of 0.5 Mbps) to 4 stars (connections over 2.2Mbps). I consistently get 4 stars with my 3 Mbps DSL connection, as long as no one is heavily using one of the other computers in the house that's on the same router.

    Bookmark   November 19, 2010 at 6:19PM
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Can regular phone outlet be used in installation. I have DSL upstairs but it is used with computer.

Thanks for your help

    Bookmark   April 1, 2011 at 10:07AM
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If your TV has a component video connection, you can use this instead of HDMI. It can deliver an HD quality connection. I have used both on my TV and I do not see any difference in the HDMI and Component. Composite connections DO NOT deliver the same quality as Component or HDMI.

    Bookmark   April 1, 2011 at 10:39AM
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A lot of recently reported problems with Roku and Netlfix at Hacking NetFlix : Are You Having Long-Term Streaming Problems? There are enough comments with details that I am reasonably sure this is not an April Fools thread.

    Bookmark   April 1, 2011 at 2:52PM
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