i bought a ultrex 12" buffet style frying pan from hsn around 5 or 6 years ago. the teflon is still in great shape. it is the best frying pan that i have ever owned. i have also bought a gateway desktop computer, a dirt devil carpet cleaner, a g-3 nfl winter jacket & around $3,500 worth of sports cards from hsn i've never had any problems with any thing from hsn, qvc or shop at home tv. if anyone has a ultrex 14" or 15" frying pan that they no longer want send me a email so i can email my mailing address.