GC customer service
We are about halfway through our build, but have become extremely disappointed with the lack of responsiveness with our GC. We feel like his customer service is severely lacking. Ex: On MANY different occasions my husband or I will call, text or email and receive absolutely no response. We aren't overbearing about it either, like trying to contact him multiple times a day. We do realize he has other clients, but give me some kind of response like yeah we can discuss later, etc.
Also, he told me he would order cabinetry samples over two months ago (and said they only take 4 days to get) and I still haven't received anything. Granted he does eventually contact us when he needs something or has a question and the house is progressing nicely, but it is just so frustrating. We just feel like we are not a priority to him, even though we are paying him good money.
I just wanted to get others thoughts on what you would do if you were in my position. Would you mention anything or just bite your lip and just get through these last few months.