Not a computer problem, but an Ipad problem.

pkspigsOctober 23, 2013

I attempted to turn on my I-pad and the screen said: I-pad disabled.What the heck is going on? It was fully charged. I know that it was downloading an update yesterday, but I sure don't know how or why this is happening. Apple has asked me to PAY for them to tell me what is wrong with it. Can anyone help me here? Thanks in advance, Pk

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forgot to tell you that some type of number screen comes on asking for your number code which I do not have a clue what this is, I have never beenasked to provide a number code for this I-pad. pk

    Bookmark   October 23, 2013 at 6:05PM
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Hi pkspigs,

All I can find on the issue is

"If your iPad is disabled, someone typed in the wrong passcode enough to disable it. Even an iPad that did not have restrictions on can turn up disabled if someone enables the passcode and then types in a wrong passcode multiple times."

    Bookmark   October 23, 2013 at 6:13PM
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That's what I saw too. Says you may have to reset in iTunes and then load your back up. Maybe the update messed something up. Don't have an I anything but my friends that do use the apple forums for free help. Found this on the apple site. Mary

Here is a link that might be useful: device disabled

    Bookmark   October 23, 2013 at 7:10PM
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