I have windows 7 and have been having trouble with it and have been trying to get Advanced Teck Support to check it out but my computer won't let them do a remote thing. I have Hughes Net and they tell me I shouldn't have any problem, but when they try to get on my computer threw the remote thing it tells them the proxy settings won't let them connect. I have been trying for 2 days now and they still can't connect. Hughes Net said I don't have a proxy setting since it is satelite?? I have checked everything and don't see any proxy setting and it is checked that I can use the remote assistant thing but it sure won't let them..any ideas. Thank you. I have also disabled the firewall and that didn't help either.