Shower floor just installed, grout looks soaked/wet all the time?
We just had our master bathroom remodelled with a porcelain tile and the white grout on the shower floor. We used our shower for four days, when there was a crack in one of the grout lines. We stopped using it so that the contractor could come back out. I then noticed that the grout on the shower floor still looked soaked/wet, and four days later it still does. I even tried putting a space heater in there for about 6 hours last night and it didn't help that much.
My contractor says that it's normal? Still looking soaked and wet is normal after four days? Did they not properly seal the grout? Is the shower pan not draining properly?
Any insight would be much appreciated.