Kitchenaid KUDE70FVSSO dishwasher leaves white film on everything
I purchased the floor model of the above-referenced dishwasher. It appeared to be in perfect condition, and it couldn't have ever been used because it was not hooked up at the store. It was recently installed in my new house by a licensed plumber. The builder assures me that the installation was done correctly, and I know that the water supply to the dishwasher is very hot. The dishwasher leaves a white film on every item in every load. Moreover, if dishes and cutlery go in with oil on them, they come out with oil on them. We have hard water, but I have seen dishwashers work fine with the same water source. Kitchenaid customer service would only say: 1) I should use Cascade detergent. (I have tried three different types: Cascade Advanced Power, Cascade Extra Action, and Cascade Gel, getting the same results with each one.) 2) I should use a rinse aid (I don't use a rinse aid because they are supposed to help with water spots, and I don't have water spots. Besides, they can leave a chemical residue on dishes, which I am not comfortable with.) Does anyone know what is causing the white film and what I can do to eliminate it? Does anyone know why this high-end dishwasher is not removing oils from my dishes?