Cannot do search in the Outlook

azmomSeptember 13, 2012

My home PC has Vista, and Outlook 2007.

I only have 160 mails in the Inbox, the rest of the mails are kept in Archieve folders.

Nonetheless, I cannot do any search in any of the mail folder without getting a message " Outlook is currently indexing your items. Search results may be incomplete because items are still being indexed. 9780 items remaining in "personal Folders". 14377 items remaining across all open mailboxes".

I may have 2000 eamils in total, I have no clue where the "9780 and 14377 items" come from.

Please help with this issue, should I re-install Outlook?

Thank you.

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mike_kaiser_gw

You might want to talk a look at the attached Microsoft help page. Indexing is part of Windows itself, not Outlook.

Here is a link that might be useful: Outlook Indexing

    Bookmark   September 13, 2012 at 3:37PM
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azmom

Mike, thank you for the inputs. Unfortuntely, the indexing still does not work.

When I double clicked Index Options, the new window showed "Indexing is not running". The "modify" botton was inactive. Only the "Advanced" botton was active. When clicked on it, it asked for permission to run "Advance Index Option". I clicked OK. Then I got another window, the only active choice was "restore defaults", then a message apeared saying " delete index...next time when your computer restarts it complete rebuild locations using complete index default settings. This might take a long time". I followed the instructions, restarted the computer, it still showed "indexing is not running", Outlook still refused to search.

What should I do now?

    Bookmark   September 14, 2012 at 2:20PM
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mike_kaiser_gw

Might want to take a look at the link attached...

Here is a link that might be useful: Vista Indexing

    Bookmark   September 14, 2012 at 5:22PM
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azmom

Mike,

Thank you again. Tried everyting, nothing worked.

Purchasing a PC wih Vista is one of the biggest regrets in my life.

I am seriously thinking about installing a new OS.... or asking Santa for a new Apple.....

    Bookmark   September 15, 2012 at 11:04AM
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mike_kaiser_gw

I have a PC with Vista and haven't had any major problems.

Have you tried running a check disk?

Click Start
In the Search box type CMD and hit enter. A window will open with a command prompt.
At the command prompt type CHKDSK /F and hit enter
You'll get a message about the volume being in use and asking you if you want to do it on restart. Hit Y (I don't think you need to hit enter but it won't hurt anything if you do). Close the window and reboot your computer. Check disk will run as your computer reboots. Depending on the size of your drive, it may take a while to finish.

Here is a link that might be useful: CHKDSK

    Bookmark   September 15, 2012 at 2:31PM
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SnidelyWhiplash

As I just commented in another thread.....

Can you access your email account directly using a browser? That might be easier for you, and allow you to do the searching you want. Or maybe not, it's easy enough to try.

    Bookmark   September 15, 2012 at 2:56PM
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