I got caught!
Have had my scanner/copier for quite a long time. My daughter bought it for me and she and all my savvy grandkids don't live around me anymore. Staples going out of buriness here but I hurried over and bought a new one. It seems to me that when I finally find someone to get it in the house for me, that somehow I have to enter it so that my computer recognizes it and I can get my information. Can anybody enlighten me so that I can understand because sad to say, I'm not a technical wizard by any means. Thanks for any thoughts in advance. Barb