Good News on Whirlpool Fridge repair

neversink4October 8, 2012

I posted a scenario about my Whirlpool fridge that needed a new compressor after one year's use I'll try to make this short but thought a positive ending may encourage others to become a squeaky wheel. The warranty was for one year. Because I bought it for my cabin, delivery was three weeks after purchase. I wanted Whirlpool to cover the cost of a new compressor since I felt the warranty should begin at the date I took possession. The Customer Service at Whirlpool said no, it was from date of purchase. I filed a complaint with the Better Business Bureau (first time I ever did this) and within two weeks, I got a call from Whirlpool saying they would cover the repair cost. Maybe everyone out there knows how to file a complaint and I'm the only one who never gave it a thought, but it was so easy. Just went on the BBB website and in fifteen minutes I was done. Just have every piece of info you might need before beginning and be short and factual. Yippee! Thank you Whirlpool.

Sign Up to comment
More Discussions
54" Zephyr Monsoon II vs. Best by Broan 54" Potenza - Clear Winner??
GW, Ahhh - my favorite place to be the past 12 months...
Andrew K.
capital precision mcr304 vs. wolf gr304?
Anyone have thoughts on these two? Also looked at GE...
mweyandt
essentials you can't live without in your front load washing machine?
I am trying to purchase a new washing machine for our...
abick2
need help - with Miele DW and Ikea Sektion panel
Hi All, Getting a Sektion kitchen. I want a Miele...
Kathy Rohde
Miele 643g dishwasher
I bought a house that has this dishwasher. I do not...
cbsdesign
People viewed this after searching for:
© 2015 Houzz Inc. Houzz® The new way to design your home™