Annoying Commercial Excerpts
My daughter has an allegedly new laptop. I say "allegedly" because there is a strange issue. I truly believe it is a brand new laptop, because she was at my house when she set everything up following the instructions the laptop was giving her.
Regardless, randomly either radio or TV commercial excerpts will start playing (audio only of extremely brief duration). It is exceedingly annoying.
She has scanned several times using: Spybot, Superantipspyware, Malwarebytes, Microsoft Security Essentials, and Microsoft Malicious Software Removal Tool. None of these have found or removed a virus or Trojan.
She and I are both stumped as to what she needs to do to get rid of this annoyance. We don't even know how to find out what "program" could even be doing this.
Please, please, please help.