Seems my post disappeared...???

abreezeAugust 25, 2012

Hi... I posted a message using my sister's laptop yesterday titled something like: "Can't leave my sister without antivirus protection." Did anyone see it??? Any idea why is it gone?

In the post I explained that MSE on her Toshiba laptop running XP with SP3 turned itself off. MSE has done the same thing on my desktop running XP with SP3. I like MSE very much, but I've done a lot of Googling with no success in getting MSE to turn on.

I had to return home (out of state) and didn't want to leave her unprotected. However, she needed me to do other things with her, and I wasn't able to check the forum yesterday before returning home last night. This is the first I've been on my computer and am shocked that the post is not showing. (I did see it after I posted it.)

Do I need to remove MSE before installing another antivirus program since it is turned off? MSE does not show in the Control Panel's Add/Remove Programs nor in Revo Uninstaller. No one will be using the pc until September when her daughter and I will be visiting.

As always, I greatly appreciate your help. Thank you.

abreeze

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owbist

Do you mean this thread?

    Bookmark   August 25, 2012 at 10:24PM
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mikie_gw

What version of MSE ? search 'manually uninstall security essentials.

You need to try to remove it as properly as possible it if you install another anti-virus brand for sure.

Think I would just remove MSE then reinstall it. BUT... it sounds like you both have some identical problem with it not showing up in both add/remove's.
Often times a virus will disable your anti-virus program, SCan Scan SCAN!!!! or it maybe is another program you have installed conflicts.

Have you looked around in Event Viewer .. it may tell you the problem.

    Bookmark   August 25, 2012 at 10:29PM
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abreeze

Thanks, Owbist. How embarrassing! I was rushing to do a number of things for my sister and completely forgot that I changed the topic of my post to MSE error. No wonder I couldn't find it!

Thanks, Mikie, for your link to uninstall MSE manually. It's too late to power up my XP desktop to check it out. I probably won't be able to look at it until Monday. I'll use my original post for follow up postings.

    Bookmark   August 25, 2012 at 10:52PM
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Chemocurl zn5b/6a Indiana

Actually the post you started Fri Aug 24, 12 at 9:52 was titled, "can't leave my sister without antivirus protection" is over on the (Off Topic) Conversation side of the forum, which doesn't get that much traffic for answering posts. It's just as well that you started a new post here on this side.

    Bookmark   August 26, 2012 at 12:29AM
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