Hard Drive problems
Someone sent me a computer to work on.
Custom built, 512RAM, 2.6Ghz, XP Home, 80GB HD
First thing, I opened it up and blew the dust out.
Then I hooked it up and started it up. All was fine.
I have some utilities on a flash drive that I use
when I work on a computer, so I plugged in the flash drive.
It recognized it, but there was an error loading the driver.
Something like "driver was corrupted and unable to be installed."
I went into Device Manager, uninstalled it, and tried again.
Same thing. Tried a few more times. Same thing.
Ok, so I can't use my flash drive, so I tried an external
CD/DVD drive. Same exact problem as the flash drive.
I restarted the computer. Disk Error: Insert System Disk to Continue.
I restarted the computer again. Same thing. and again. Same thing.
I restarted the computer again, POST passed, and a screen
showing the settings came up showing the hard drive, but
it hangs at "Verifying DMI Pool Data...."
I looked this up online but so far nothing has worked.
It won't boot from a system floppy, it still hangs.
I put my XP disk in it and tried to do a Repair on it.
I got some kind of pathway error and it didn't work.
Maybe I need her XP disk to do a repair installation.
I pulled the hard drive out and hooked it up to my computer
using an external USB connector. It wouldn't recognize it.
I put a different hard drive in the computer and put XP on
it and slaved the old drive to it but it wouldn't recognize it.
I set the jumpers correctly every time.
The computer worked fine with the different drive.
The old drive was recognized at POST as 13.xx GB,
but on the next screen it was listed as an 80 GB drive.
It is an 80 GB drive (74.xx) with 60 GB used.
All I need to do is somehow get the data off of this drive.
I am physically ill at the thought of having to tell that
sweet little old lady that all of her data was lost.
Any help would be appreciated. Thanks.