My Dell Inspiron, Windows 7, has a DVD drive HL-DT-ST DVD + - RW GH50N B103 (ATA). Is original to the computer. No problems with that drive until today. The drive has seen considerable use. It will not open the tray. Unresponsive to the button on the face beside the drawer front.
At COMPUTER, Drives, the drive shows up but does not respond to any command. EJECT at that site responds with "error".
Is this drive toast? If you suggest replacement, any specific suggestions?
There is a disc in the drive, apparently not finalized and I fear if I shut down the computer, it may not reboot properly due to the trapped DVD.