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premio53August 17, 2013

Hi everyone. A friend of mine bought a laptop at a local pawn shop with Windows 7 on it and asked me to look at it. He has never owned a computer and knows nothing about it so I am trying to set some things up for him and teach him how to use it.

Every time I google something I will be misdirected to a different web site other than the one clicked on. Also his home page is changed. Is there any other explanation other than some sort of virus that could cause such a thing? I am currently running a virus program but nothing has been found so far. Thanks.

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zep516

There is probably a lot of browser hijacks on it, run the program below,

Download AdwCleaner http://general-changelog-team.fr/fr/downloads/finish/20-outils-de-xplode/2-adwcleaner
Link below too for your convenience.

Double click on AdwCleaner.exe to run the tool.
***Note: Windows Vista and Windows 7 users:

Right click in the adwCleaner.exe and select "run as adminstrator"

1 Click the Search button.

2 A logfile will automatically open after the scan has finished.

3 Please post the content of that logfile in your next reply.

4 Or you can find the logfile at C:\AdwCleaner[R1].txt.

Joe

Here is a link that might be useful: AdwCleaner

    Bookmark   August 17, 2013 at 4:35PM
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premio53

I am currently running Emisoft Emergency Kit but will definitely check out the link. Thanks a lot.

    Bookmark   August 17, 2013 at 4:40PM
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zep516

Run this next,

Junkware Removal Tool

See link, these tools I'm providing a specifically designed to deal with browser hijacks and restore home pages etc

Here is a link that might be useful: JRT

    Bookmark   August 17, 2013 at 4:57PM
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premio53

Once again I thank you for the link. I want to finish running Emisoft before doing anything else. Its been awhile since I have use Windows. I only use Linux now.

    Bookmark   August 17, 2013 at 5:06PM
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premio53

Just an update. Emisoft found nothing but AdwCleaner did the trick. Thanks a lot.

    Bookmark   August 17, 2013 at 6:31PM
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zep516

You're welcome !

Joe

    Bookmark   August 18, 2013 at 9:05PM
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