Help with an IPod touch - forgotten passcode

kayjonesAugust 19, 2013

My 10-yr. old grandson can't remember the pass code to his 4th generation IPod touch. Is there a way to reset it? If so, how can he reset it without losing all his music, games, videos and pictures? Thanks for any help!

Thank you for reporting this comment. Undo
zep516

Might be help here

Apple Support Communities.

See link.

Joe

Here is a link that might be useful: Apple Support Communities

    Bookmark   August 19, 2013 at 8:10PM
Thank you for reporting this comment. Undo
kayjones

Joe, thanks - I've tried everything, including calling Apple, but they can't help unless I pay $59.

    Bookmark   August 21, 2013 at 1:19PM
Thank you for reporting this comment. Undo
zep516

Not sure how to advise you anymore. I don't use any of those types of products.

Joe

    Bookmark   August 21, 2013 at 7:20PM
Thank you for reporting this comment. Undo
acraftylady

I found this, if none of this worked either then I don't know as I don't own anything apple but the support forums on apple seem to be very helpful with this so keep plugging away there and asking. Mary

Here is a link that might be useful: forgotten password 4th generation ipod

    Bookmark   August 21, 2013 at 9:08PM
Thank you for reporting this comment. Undo
acraftylady

Oh sorry I meant to say you will probably have to wipe it out but next time he should back up stuff all along in case this happens again. Mary

    Bookmark   August 21, 2013 at 9:11PM
Sign Up to comment
More Discussions
Chrome browser crashes
Every time I click a link to open with Chrome browser,...
grandms
A free pdf to jpg program that works well?
I want to tear some pdf's apart, and wondering if someone...
shaddy101
'Unnetworking' a computer
Trying to help a friend with his Vista computer. Something...
jane__ny
Nasty popup screen
I am constantly getting a 3 by 4 inch video popup screen...
paulsmth2
MacBook--Image Frozen on Screen
Anyone know what this means? (or how to rotate the...
AvatarWalt
Sponsored Products
Brown Bedside Lamp: 1-Light 31 in. Brown Table Lamp 10102-0
Home Depot
Avanti Black Pillow (16 x 16)
Overstock.com
Glomar Ceiling Mounted Lighting Green Matters 3-Light Flush Mount White Light
$63.99 | Home Depot
Arlee Home Fashions Susannah Woven Damask Grommet Panel Pair - 29-41472MOC
$74.99 | Hayneedle
Hyper Links Giclee Glow 16" Wide Bronze Pendant Chandelier
Lamps Plus
Velvet Anti-Slip Kids Hangers (Pack of 10)
Overstock.com
Carlisle Chaise Cushions, Patio Furniture
$668.00 | FRONTGATE
Haze Rug 3'6" x 5'6" - INDIGO
$299.00 | Horchow
© 2015 Houzz Inc. Houzz® The new way to design your home™