My 10-yr. old grandson can't remember the pass code to his 4th generation IPod touch. Is there a way to reset it? If so, how can he reset it without losing all his music, games, videos and pictures? Thanks for any help!
Might be help here
Apple Support Communities.
Here is a link that might be useful: Apple Support Communities
Joe, thanks - I've tried everything, including calling Apple, but they can't help unless I pay $59.
Not sure how to advise you anymore. I don't use any of those types of products.
I found this, if none of this worked either then I don't know as I don't own anything apple but the support forums on apple seem to be very helpful with this so keep plugging away there and asking. Mary
Here is a link that might be useful: forgotten password 4th generation ipod
Oh sorry I meant to say you will probably have to wipe it out but next time he should back up stuff all along in case this happens again. Mary