Help - Shower floor is not draining properly
So we finally got to use our new shower for the first time and realized that water is puddling on the shower floor. The entire floor isn't draining fast, but I don't know if that is due to the marble tile shape, but the floor is definatley pooling in two spots and one spot is a real bird bath. I am so upset and would like some advise on what problems they may create and how involved a repair it could be.
I personally think the issue should be fixed but my husband just wants to "live with it". His thought is after we squeege the shower walls we can just squeege the floor. To me this is unexceptable. This bathroom remodel has been a 4 month undertaking and we have had one issue after another (mostly with the marble countertop company) and my husband just wants to be done with it. His concern is creating more damage to the marble floor, counters, etc. in the process of trying to fix this.
Our shower's interior dimensions are approximately 32 x 42. We had our contractor use Laticrete Hydroban and the Laticrete bonding flange drain. Tile is marble and the grout is Laticrete Spectalock Pro epoxy grout.
During the construction process I mentioned to our contractor after he laid the tiles that it didn't look like it was pitched enough but he insured me he took the proper measurements and that it is a slight slope.
He stated that he followed Laticrete instructions exactly as he had never worked with these products. He showed me the instructions and stated that the drain needed to be installed 1 1/4" above the sloped substate. He then said that based on the instructions the tile should be 1/16" higher than the top of the drain, and that he needed to build up the mortar floor and slope to get the tile to that height as our tile must be thinner (didn't think it was thinner...it is standard marble depth as far as I am aware). I think this is where the issue came as he was trying to reslope with mortar as he laid the small tile and you can tell some tile sit lower than others creating a "bird bath".
So what are the issues or concerns if we leave as is....other than I need to squeege and dry off my floor after showering?
How difficult would it be to fix? Can it be a spot repair or does the entire floor need to be redone? I am just concerned that since our slope is so slight that in the process of trying to get rid of a low part he will make it too high and thus create pooling in another area? We are going to talk to the contractor to see what he suggests but wanted to get some thoughts from the forums since you all have been so helpful in our remodel questions. Thanks!