Thunderbird will not reset password

ourguysJuly 7, 2011

Have used Thunderbird for years. All of a sudden, it tells me invalid user or password. I click on reset password, and no matter what I put in, it will not accept a new one. Any ideas on this puzzlement?

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DA_Mccoy

Had you just upgrade to v5.0 when this started?

DA

    Bookmark   July 7, 2011 at 6:25PM
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ourguys

I might have and not known it! Foxfire has disappeared....
All I get is a blank window. Weird....

    Bookmark   July 7, 2011 at 8:54PM
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ravencajun Zone 8b TX

ok you sound like you have much more than one thing going on if firefox is gone too. You could have an infection if so it could have changed your password and settings. Try running an updated malwarebytes full scan let us know the result

Malwarebytes' Anti-Malware (Win) - Detecting and Removing Malware

    Bookmark   July 7, 2011 at 8:59PM
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ourguys

Nothing showed up......

    Bookmark   July 7, 2011 at 9:29PM
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zep516

Some servers want you to identify yourself with your full email address, others only want your account name (the portion of your email address before the @). Try it both ways and see if one or the other works for you.

    Bookmark   July 7, 2011 at 9:37PM
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