can't scroll

gabriell_gwJuly 14, 2012

I have a new HP lap top.With emails of a certain length I am not able to scroll to see the hidden body of text.My granddaughter told me to left click twice and "drag across" but this does not work.What should I do? Thanks for any help.I asked a question once before and it put me on the right path.

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Hi gabriell,

What E-Mail client is that, yahoo, G-Mail, or something else?


    Bookmark   July 14, 2012 at 3:32PM
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Are you using the touchpad on the laptop or a separate mouse? There's something about scrolling on HP laptops that can be tricky. If you're using the touchpad, there should be a line on the right side that you slide your finger down. This may vary in different models, so if you told us your HP model, it would be helpful perhaps.

    Bookmark   July 14, 2012 at 9:43PM
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