Problem Connecting Via E-Mail Links

WalnutCreek Zone 7b/8aJuly 30, 2012

This morning the strangest thing has happened. Everyday, I get several e-mails with hyperlinks. Never had any problem connecting using the links prior to this morning. Below is the messages that comes up in a rectangular box.

As the heading it say: Microsoft Office Outlook. Down below on the left is a round red circle with a white X on it. Then the message: This operation has been canceled due to restrictions in effect on this computer. Please contact you system administrator.

I did a Google search and tried to fix it with suggestions found, but nothing worked.

Please help me to resolve this issue.

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WalnutCreek Zone 7b/8a

Also found I get the same message when I try a hyperlink in a Word document.

    Bookmark   July 30, 2012 at 12:33PM
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Try shutting down completely ( not a restart) then start the computer and see if that fixes the problem.

If not then run a full scan after updating your anti-malware program.

    Bookmark   July 30, 2012 at 2:09PM
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WalnutCreek Zone 7b/8a

BTW, my computer is an HP h8-1120 2.00 running 64 bit Windows 7 Home Premium. I ran Super Antispyware and Microsoft Security Essentials and Malware Bytes and no threats showed up.

I turned the computer off for 4 hours; rebooted; and still have the same issue.

    Bookmark   July 30, 2012 at 6:01PM
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Hi walnutcreek,

Have you tried the Microsoft "Fix it" found in the link below?


Here is a link that might be useful: Fix it

    Bookmark   July 30, 2012 at 10:10PM
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WalnutCreek Zone 7b/8a

I did try Fix It yesterday, but for some reason it was not working for me. However, tried it today and it worked great. Thanks, Joe. Without your message, I probably would not have tried it again.

Maybe yesterday was just a mixed-up day for my computer.

    Bookmark   July 31, 2012 at 4:30PM
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It's possible rebooting also may have helped,hard to say. Glad things are back in order for you.

J.P Hennerty

    Bookmark   July 31, 2012 at 5:35PM
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