Problem Connecting Via E-Mail Links

WalnutCreek Zone 7b/8aJuly 30, 2012

This morning the strangest thing has happened. Everyday, I get several e-mails with hyperlinks. Never had any problem connecting using the links prior to this morning. Below is the messages that comes up in a rectangular box.

As the heading it say: Microsoft Office Outlook. Down below on the left is a round red circle with a white X on it. Then the message: This operation has been canceled due to restrictions in effect on this computer. Please contact you system administrator.

I did a Google search and tried to fix it with suggestions found, but nothing worked.

Please help me to resolve this issue.

Thank you for reporting this comment. Undo
WalnutCreek Zone 7b/8a

Also found I get the same message when I try a hyperlink in a Word document.

    Bookmark   July 30, 2012 at 12:33PM
Thank you for reporting this comment. Undo

Try shutting down completely ( not a restart) then start the computer and see if that fixes the problem.

If not then run a full scan after updating your anti-malware program.

    Bookmark   July 30, 2012 at 2:09PM
Thank you for reporting this comment. Undo
WalnutCreek Zone 7b/8a

BTW, my computer is an HP h8-1120 2.00 running 64 bit Windows 7 Home Premium. I ran Super Antispyware and Microsoft Security Essentials and Malware Bytes and no threats showed up.

I turned the computer off for 4 hours; rebooted; and still have the same issue.

    Bookmark   July 30, 2012 at 6:01PM
Thank you for reporting this comment. Undo

Hi walnutcreek,

Have you tried the Microsoft "Fix it" found in the link below?


Here is a link that might be useful: Fix it

    Bookmark   July 30, 2012 at 10:10PM
Thank you for reporting this comment. Undo
WalnutCreek Zone 7b/8a

I did try Fix It yesterday, but for some reason it was not working for me. However, tried it today and it worked great. Thanks, Joe. Without your message, I probably would not have tried it again.

Maybe yesterday was just a mixed-up day for my computer.

    Bookmark   July 31, 2012 at 4:30PM
Thank you for reporting this comment. Undo

It's possible rebooting also may have helped,hard to say. Glad things are back in order for you.

J.P Hennerty

    Bookmark   July 31, 2012 at 5:35PM
Sign Up to comment
More Discussions
My computer just got infected - what to do ASAP
I clicked on a website that I was familiar with but...
Someone have a link for free Chrome browser?
I have been having troubles downloading files from...
Change color of blinking cursor
When I am editing something I have just written and...
GW/Houzz page rendering on my browser
Weird question about GW/Houzz, over the last six months,...
Helping a elderly friend with their computer remotely
She is in her 90's, lives alone and needs help with...
© 2015 Houzz Inc. Houzz® The new way to design your home™