Bosch oven door glass shattered during self clean
After lurking here for a couple of months as we undertook our kitchen remodel, I joined this weekend to offer good feedback on the seller of our Bosch double oven.
As luck would have it, yesterday I ran the self clean cycle for the first time, and, about 1/2 hour into it, the middle pane of glass on the oven door (there are 3 of them) shattered! I turned the self clean off and got to spend a Sunday evening vacuuming shards of glass out of every nook and cranny of the ovens and the area around them.
Anyway, thought I'd post our experiences with Bosch support here, as there is not that much data on their ovens. Model # is HBL355OUC (the "300" series of their 30" double ovens, with convection upper and standard lower). Had only used the convection upper a few times (installed 8/28) but we were impressed by the preheat time and the performance.
Called Bosch this morning and they referred me to a local shop, from whom I am waiting to hear back.
We've gotten a lot out of this site over the last few months (DIY gut remodel of original 1960 kitchen, including changing floorplan) and thought posting our experience with how Bosch resolves this issue may be of interest to others.