Problem with Electrolux induction range

lry511September 27, 2013

I purchased an Electrolux induction range 2 years ago and I must say I love it. However, two days ago I started to get an E 15 error code on the stovetop. I contacted Electrolux and went through their procedure of shutting it off at the breaker and turning it back on and it worked. However, this morning it did the same thing. There was nothing on the panel and no water whatsoever ever was on the stovetop. Has anyone had this problem and what did you do to resolve it. Thanks for your help

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dodge59

I tried googling Electrolux Induction range E 15.

I found a lot of info, but so far, I have not found a "definitive fix" for the problem. Many circuit boards had been changed without fixing the problem, also the touch pad, (which is very expensive, about $800).

About the best I can do for you is "This".

Posted by Chris Polk on 2011-06-22
I apologize for the inconvenience and concerns this oven unit has been
causing you. I would like to further assist you but in order to do so,
will you please email me directly at Chris.Polk@Electrolux.com with your
unit's model/serial information, personal name, address, phone number
and date of purchase of the unit?

Chris used to post here in the Appliance forum but we have not seen him in quite a while.

You might want to send the following link to him also, Unfortunately, it looks like quite a few folks have the same problem as you do.

http://appliantology.org/topic/40940-electrolux-induction-range-e15-fault/#ixzz2g6GIbHhN
Follow us: fixitnowsamurai on Facebook

I hope Electrolux takes care of your problem and soon. Their ovens, induction cooktops, and (finally) their fridges all seem to be reliable now~~~~hopefully they "get a handle" on the Induction Range problems.

Gary

    Bookmark   September 27, 2013 at 5:42PM
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Sharonpage

Looking at purchasing the Electrolux cooktop. Any new problems. What about other cooktops any problems. I want a good one no noise. Any problems with noise for Electrolux.

    Bookmark   April 2, 2014 at 6:19AM
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