Others with KA induction issues? Aside from noise
I purchased a KA 36" induction cooktop back in early 2012 to put into my kitchen reno, model number KICU569XBL.
I'm curious if others have experienced issues with their induction cooktops in general, this model in particular or if perhaps I just had a freakishly bad experience that isn't likely to repeat? I have to decide now if I want the same cooktop replaced or if I want to go back to (gasp of horror) smooth top electric cooktop.
First, let me say I loved my cooktop during the 12 months it functioned. LOVED. As in I really hate to switch back to anything else. It was click-y and made noises or whatever but I am not sensitive enough to that, my house is never ever quiet enough for it to bother me and all the other awesomeness was so worth it.
I've just spent 5.5 months with no functional cooktop while my whirlpool repair person attempted several times to fix what clearly isn't fixable. It started off with 2/5 elements flashing an error code F47. After the first attempted repair I had no elements functional at all, 3/5 were flashing F47 and the other 2 flashed some other code if you attempted to turn the unit on. After several more fixes during which pretty much everything has been replaced a couple of times and reconfigured it is still non functional and now flashes the error code F47 mostly, sometimes F37, sometimes F21 and these seem to come and go through the 5 elements. None of the elements function. I found one online reviewer that seemed to have a similar problem that was never fixed.
I had purchased extended warranty (YAY) and am finally getting to where I have been offered a replacement (double YAY).
My repair person commented that in his opinion induction just draws way too much voltage to be practical for home use. That it should never be used in "BOOST" mode and should always be powered up from low to high rather than just turned on to high. I'm not sure if any of this is correct so feel free to comment on that as well. I could learn new habits if this were true.
So. After all that, my question is this: am I Einstein's definition of "insane" if I replace this cooktop with the same model and expect something different to occur? Or is the induction technology really pretty good and I just got a lemon? (And perhaps a terrible repair person).
I really want induction again and with my extended warranty I won't be able to switch brands unless I want to be out of pocket for the cost of a new one. I don't want to be out of pocket for the cost of a new one. I'm also terrified of living for another 6 months without a cooktop. I'm a busy mom with little kids, work part time to full time outside the home and I really like to cook. It has not been easy, and it has not always been BBQ weather (where I live) during this half a year. HALF A YEAR! I'm terrified of a repeat of this mess.
Any thoughts are appreciated. Thanks for reading all the way through to the end ...