We're looking for a 60" range and are really confused. We loved the blue star 60" with 24" raised griddle/broiler, but keep seeing unflattering reviews regarding customer service, repairers, etc. Are these posts well founded? Ive noticed that many of the negative posts are dated...do these problems still exist or has the company solved them? Anyone have alternative suggestions? We don't mind paying for a high quality product but don't want to buy a headache. Thanks in advance!