Friend Can't Read Disk

suziequeJune 13, 2011

Hi all -

I made a disk (CD-R) of pictures (jpg) for a friend, but his computer won't read it. When he inserts it, nothing pops up - so I told him to click "Computer", then the drive for the DVD. He said that, when he does that, it instructs him to insert a disk (it's already there).

I had another friend try it with a disk that I made in the same way; no problem. So it seems that I've identified that it is on the first friend's end, not something I did wrong in burning the disk.

We're both using PCs. Can you think of any steps he can take to read the disk, or what the issue(s) may be?

Thanks -

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ravencajun Zone 8b TX

has he tried to put other discs in to see if it is only that disc or is it his drive that has a problem?

    Bookmark   June 13, 2011 at 6:06PM
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owbist

Is it possible the disc was put in upside down if there are no markings on the disc? Not suggesting your friend is stupid but these things do happen and it is an easy mistake to make.

    Bookmark   June 13, 2011 at 8:02PM
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suzieque

Thanks for your replies.

Revencajun, I believe, but am not positive, that he has no trouble with other disks. I will verify.

Owbist, not an insult at all; in fact, I emailed him today asking the same question :-). No answer yet. The disk is quite obvious as to the "top", but one never knows.

Thanks!

    Bookmark   June 13, 2011 at 8:29PM
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suzieque

I'm back. No trouble with other discs. And the disc is put in the correct way.

Any other thoughts?

    Bookmark   June 14, 2011 at 10:09AM
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genes

Is there another computer he can try the disk on..its possible that particular disk wasnt finished correctly or somesuch

    Bookmark   June 14, 2011 at 4:21PM
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suzieque

I tried it myself on another computer, genes, and it worked fine.

    Bookmark   June 14, 2011 at 8:01PM
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sofaspud

Sometimes drives are finicky about the formats used to create the files it tries to read, and they get worse as they age. (sort-of like people :-) )

If this is a CD-R (not +R), see if another CD-R disk can be read by his computer. It's not alweays enough to say it can read other discs if we don't know how the others were formatted.

    Bookmark   June 15, 2011 at 4:26PM
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sofaspud

If all else fails, copy them to a thumb drive and take the CD out of the equation.

    Bookmark   June 15, 2011 at 4:29PM
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suzieque

Thank you, sofaspud (love your name!). I'll have him check the disc type (checking another CD-R specifically), and then try sending him a thumb drive if he still has trouble. Good ideas.

    Bookmark   June 16, 2011 at 9:55PM
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