What would you do?

ocscott3085July 23, 2012

I just built a home and paid a ridiculous amount of money to have a central vacuum system installed. Unfortunately, we were not given a choice in brands and models. The wiring company did the installation and gave us the Dirt Devil 990 Pro Series Central Vac. It's a 4,500 sq ft home with an outlet in the unfinished basement, 3 outlets and vac pan on the main level, and 3 outlets on the upstairs level with the 4 bedrooms. We haven't received our tool kit yet as the company is coming out on Friday to deliver them. My question for you is if you are familiar with the system because I heard they are made by HP just like Vacuflo? I borrowed my parents' hose and the suction feels very weak. It feels like it has half the suction of any vacuum I have ever owned. Is this typical for this brand/model? In fact, I purposely made my parents bring up their Turbocat (they have a MD Silentmaster with centec power nozzle) to see if it would clean the rugs and the brush barely even spins off the Dirt Devil. When the Turbocat is hooked up to my parent's Silentmaster it sounds like it will take off! I'm wondering if I could convince the wiring company to refund the price of the system? I doubt they're willing to do this but I cannot imagine cleaning without the convenience of a powerful central vac! If they do, what are your brand recs? Thanks so much for any insights/advice!

Thank you for reporting this comment. Undo
Annie Deighnaugh

You must have brochures or something on it...I'd check the stats and compare it with your folks' and see what the differences are...it could be that yours is not installed properly.

Ours works great but it wasn't until we had another issue in the basement that DH noticed that the pipes to vent to the outside were never connected properly and all the exhaust air was just getting blown through our basement. If you have a similar issue on the intake side it could explain the difference....

Otherwise, I'd contact the manufacturer, express your displeasure and see what they recommend....perhaps they will try to make good or go back to the builder who didn't give you a choice and see what can be negotiated.

    Bookmark   July 24, 2012 at 9:41AM
Thank you for reporting this comment. Undo
popeda

Wait and try the stuff they bring; make them stay around and see how poorly it is doing.

    Bookmark   July 24, 2012 at 9:55AM
Thank you for reporting this comment. Undo
mx702

Did you have Super Valves installed? They are just standard outlets, but come euipped to supply 120V to power a vacuum's beater bar as opposed to relying on suction power.

    Bookmark   July 24, 2012 at 11:58PM
Thank you for reporting this comment. Undo
kellyeng

I have the same unit, installed almost five years ago. We have 3600sf, three outlets and two vacpans downstairs, one outlet upstairs and all outlets have the 120V power for the beater bar. With or without the 120V plug, the suction is ridiculously strong. I can't remember how far apart each outlet is but our hose is 35 feet and stretches to the limit before needing to switch to the next outlet.

This unit is suppose to work for a home up to 8000sf. I would definitely check to see if the unit was installed properly before giving up. It might be something simple.

    Bookmark   July 25, 2012 at 8:25AM
Sign Up to comment
More Discussions
New here. Please critique my house plan sketch, thanks
Hello. We are a family of 5 hoping to build a house...
angeliquereagan
New Build Floorplan, timberframe house, input appreciated
So I’m yet another person looking for input on a floorplan....
am_e
Master Bedroom Floorplan Review
Hello, I am currently working on building a new house...
mary8153
Need Advice On What To Do Next
My wife and I have our hand drawn plans of our home....
ghjtyubnm
homeowner's association
totally OT, but... would you, did you, or will you be...
energy_rater_la
Sponsored Products
Links Indoor/Outdoor Runner 2' x 8' - BROWN
$159.00 | Horchow
Braided Area Rug: Chestnut Knoll Amber Red 5' x 8'
Home Depot
Cerno Silva Baltic Birch and White Linen LED Desk Lamp
Lamps Plus
Saber 3-burner Built-in Stainless Steel Grill
FRONTGATE
Hanging Around Mesh Birdhouse
| Dot & Bo
Posture Support California King-size 14-inch Platform Frame
Overstock.com
'Live What You Love' Wood Plaque
$5.99 | zulily
Design Pro LED Interconnect Cables by Kichler
$10.60 | Lumens
People viewed this after searching for:
© 2015 Houzz Inc. Houzz® The new way to design your home™