Help! DW drained water all over floor

peaches12345August 7, 2012

Any DW techies out there? Last night I turned on my DW, heard it fill and shortly after there was a loud bang. I ran over to investigate, all the cycle lights on the door were off, DW was off and all the water was on my floor.

Top of the line, KA, 14 months old. Has been working perfectly since day one and I love it. I've called the man to come out Thursday, but was wondering what I should be prepared for.

Thank you for reporting this comment. Undo
dan1888

I have a freind with the same history. Damaged the flooring and the ceiling below. After the second time he went with a different brand. I can recommend Miele.

    Bookmark   August 7, 2012 at 5:54PM
Thank you for reporting this comment. Undo
weedmeister

the drain hose popped off my friend's. Ruined the wood floor.

    Bookmark   August 7, 2012 at 6:46PM
Thank you for reporting this comment. Undo
Fori is not pleased

I think you might want to consider pulling the DW out before the repairman arrives and get any water mopped up.

It could be as simple as the drain hose falling off.

    Bookmark   August 7, 2012 at 7:02PM
Thank you for reporting this comment. Undo
peaches12345

Technician just left- it was the Sump pump. I learned a lesson about not renewing a Warranty (will never let a warranty lapse again), but the tech called KA and they are picking up the cost of the part since this is a very unusual occurence in an almost brand new DW.

    Bookmark   August 9, 2012 at 5:30PM
Thank you for reporting this comment. Undo
chas045

RE: not renewing warranty.
Having a warranty does not necessarily (or perhaps ever) get you faster service. You might also consider how many other appliances you have that have not needed service and compare the total cost of those warranties against the cost of this (plus any other) repair.

It is very nice to hear that ka picked up the pump cost.

    Bookmark   August 12, 2012 at 7:06AM
Sign Up to comment
More Discussions
Flimsy dishwasher!
I have to admit that I have never heard of most of...
grapefruit1_ar
Wolf porcelain chipping on new ovens
Argggggg!!!! New wolf E series ovens, purchased and...
jackson2348
Lacanche-beautiful but how functional?
I am very tempted to splurge on a Lacanche for our...
mbwestfall
36" Rangetop & Wall Ovens vs. 48" Range
Our current kitchen plans call for a 36" rangetop...
greasetrap
Daily Luxury Convenience (Combi Steam) vs. Tried & True Dbl Oven
I asked questions about the steam oven last month....
lawjedi
© 2015 Houzz Inc. Houzz® The new way to design your home™