Need a new refrigerator, any recommendations on which one?
I usually use Consumer Reports for a starting point on purchases. I used to think they were pretty objective and really put a product through it's paces. I've made some pretty happy purchases using their reviews. But, I have in recent years, bought their highly rated and been disappointed.
So I tried to read the reviews by customers online. But lately, I have my doubts about how helpful the reviews are. For one thing, you get a lopsided view because more people post a bad review when they are mad about a purchase that didn't work out, then people who have no problem with it and don't get online to review a product. For another, I do wonder if competitors and the companies themselves might 'plant' reviews to influence the consumer.
Still...some of those stories in the reviews are hard to ignore. I've read horror stories of refrigerators that leak and make unreasonable levels of noise, all the way to stories of how compressors had to be replaced within months of a purchase. Bad technical support, when a problem does come up. And it's pretty much across the board. Every brand. Even the highest rated on Consumer Reports, the Whirlpool. And I see that Whirlpool now owns Amana, Kitchen Aid, and Maytag, which is a big disappointment because it doesn't seem like it is a real choice then. One of the only purchases I made in recent memory that I didn't do any research on before buying it was a Whirlpool dishwasher, that I absolutely hate, so I'm not feeling very positive toward Whirlpool.
Growing up we had a Frigidaire refrigerator that lasted 25 years. Now this last one, was an Amana and it's 15 yrs old and the freezer won't keep anything frozen. The refrigerator has typically been the least problematic in the house. We have never called a repair person for a refrigerator. And I'd like to keep it that way.
So, does anyone have any experiences with refrigerators or recommendations that could point me in a direction?