Cannot Update Malwarebytes

elksMay 14, 2014

There is a newer Malwarebytes program. Each time I try to install it, an error message shows that says the program has been corrupted, uninstall it, and try again, which I have tried to do, both from its own uninstall button and from the Add and Remove programs. Each time a message pops up saying files are missing. Any suggestions as to what I might do?

Steve

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Allen456

I don't know what Malwarebytes is, but it doesn't sound like anything I'd want on my computer.

If it's anti-virus, you should know that most of the commercially available software is worthless. Use something like AVG free for peace of mind. For real security, consider a linux operating system.

    Bookmark   May 14, 2014 at 6:37AM
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azinoh

Even though Malwarebytes is a popular anti-malware program, there have been some problems with the most recent new version. I would go directly to their forum and ask for assistance.

Here is a link that might be useful: Malwarebytes Forum

    Bookmark   May 14, 2014 at 6:51AM
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deee_gw

Allen, here is some info about malwarebytes on CNET. It is well regarded and highly rated

Here is a link that might be useful: Malwarebytes

    Bookmark   May 14, 2014 at 6:56AM
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shaxhome

"I don't know what Malwarebytes is..."

Oh dear. In PC Magazine, it actually rates higher than AVG.

Here is a link that might be useful: PCMagazine

    Bookmark   May 14, 2014 at 7:20AM
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anne_ct

Have you tried downloading it from the actual Malwarebytes site? If not, here's the site.

https://www.malwarebytes.org/downloads/

Try downloading it without removing the first corrupted version and see if that works. There was a replacement for the first program update [issued on 4-1-14] and according to my own download files, it was issued on 4-6-14. The actual build was 4-3-14. The latest version is 2.0.1.1004

If you have no luck with my advice...I strongly suggest that you contact Malwarebytes directly through their website. I can tell you from personal experience that they are wonderful people to do business with and always eager to assist.

I should add that I have the paid version of Malwarebytes but that shouldn't make any difference with their help. Many moons ago I started out with the free version and went on from there.

HTH

Anne

    Bookmark   May 14, 2014 at 9:54AM
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elks

Thanks, everyone.

When I get home, I'll try your suggestions.

Steve

    Bookmark   May 14, 2014 at 12:21PM
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elks

Thank you for your suggestions. I tried to download again, directly from their site--- same problem. I became a forum member, but cannot post a question (wahn!), but did some poking around and finally found MBAM-Clean, which did the trick. I have now successfully downloaded the new program.

BTW, it's a wonderful tool, along with AdwCleaner.

Cheers,

Steve

    Bookmark   May 14, 2014 at 5:27PM
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anne_ct

So glad you finally had success, Steve. Malwarebytes is one program I will never be without. I agree with you. It's a wonderful tool.

Anne

    Bookmark   May 14, 2014 at 7:59PM
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SnidelyWhiplash

I've found that since I switched to a comprehensive, real-time security software suite, I've had no need for Malwarebytes.

It's been about 5 years since I started using one and stopped needing the other.

    Bookmark   May 14, 2014 at 10:45PM
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