AEG cooktop repair

dccnmAugust 16, 2013

My beloved AEG 88100k (installed in 2004) won't turn on today. No lights. I checked the power source--wires are getting electricity to the unit. Made certain the lock button wasn't on and the power button was on. (As much as one can when there are no lights). Anyway, does anyone know if I can get an authorized repair person in CT? I can't tell you how much I love this cooktop....:-(

Thank you for reporting this comment. Undo
dccnm

So sad.....I spent the day dealing with this. The Canadian company we purchased it from suggested we find a Bosch or Miele service company and see if they would be willing to come evaluate it. Took many phone calls until one would agree but as I told him the symptoms, he said it sounded like the "mother board" equivalent and that I should first see what the cost of the part would be.

Called Canada back (why aren't people in the US this nice???) and learned that:

1. the Canadian service guy agreed with the likely diagnosis
2. the part may not even be obtainable
3. it would cost nearly $1400!

The service guy said these cooktops almost never need repair after only 9 years and that the new ones are better (of course) and also have less expensive parts. He wasn't the sales person but clearly thought another AEG would be the way to go.

As I said, I LOVE my AEG, but there now are other induction cooktops available in the US. Anyone care to weigh in? Certainly being confronted with it taking a day to even get someone to agree to come look at it is sobering. If I buy one here at least it can get serviced.

UGH!

    Bookmark   August 16, 2013 at 4:02PM
Thank you for reporting this comment. Undo
barryv_gw

Sorry to hear the bad news. I would be reluctant to spend $1,400 to fix a 9 year old appliance, If you can get a repair person to come over and look at it for about $100 or so, that might be worth it on the off chance he finds some loose wire or something easy. Otherwise, I think you need to start looking for new.

    Bookmark   August 16, 2013 at 10:00PM
Thank you for reporting this comment. Undo
dccnm

No, I agree. No repair. I have to get a new cooktop. The delimma is, what brand? Now that there are many available in the US it seems to make the most sense to purchase one that can be serviced here. Now on to research!

    Bookmark   August 17, 2013 at 8:25AM
Thank you for reporting this comment. Undo
xedos

If you need a control board out of warranty , then no matter the brand you pick - it'll be BIG $$$.

    Bookmark   August 17, 2013 at 2:03PM
Sign Up to comment
More Discussions
Seeking Bosch Benchmark Feedback
I know there have been a few posts regarding the new...
nadianyc
New Bertazzoni Induction Range?
I just saw a press release from Bertazzoni about a...
ltislander
True Refrigerator (residential)
I came across this beautiful photo of a True refrigerator...
ltislander
Wolf porcelain chipping on new ovens
Argggggg!!!! New wolf E series ovens, purchased and...
jackson2348
Daily Luxury Convenience (Combi Steam) vs. Tried & True Dbl Oven
I asked questions about the steam oven last month....
lawjedi
© 2015 Houzz Inc. Houzz® The new way to design your home™