Why can't I see some videos?

dedtiredApril 6, 2013

I want to watch the PBS video linked to below, but all I see is a black screen. I have no problem on youtube or other sites.

What could be the problem? Thanks.

Oh, I use Firefox with adblock on my Toshiba laptop.

Here is a link that might be useful: pbs program that won't play for me

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PKponder TX

Do you have Flashplayer installed and updated? I'm currently using version 11.6.602.180 and I can see it with Firefox 19.0.2 with adblock plus enabled on that page.

    Bookmark   April 6, 2013 at 4:50PM
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owbist

You likely need Adobe Flash Player - or if you have it perhaps you have an older version. My current version is 11.6.602.180 and I see the program.

Edit:- pkponder beat me to it, sorry for a double post offering the same fix.

This post was edited by owbist on Sat, Apr 6, 13 at 16:55

    Bookmark   April 6, 2013 at 4:54PM
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dedtired

Right after I posted this I switched to IE and the video played just fine. Then I saw your responses so I downloaded Adobe Flashplayer. I still can't see the video when I watch it via Firefox. IDK. Any other ideas?

    Bookmark   April 6, 2013 at 5:54PM
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PKponder TX

Try Firefox in safe mode (all add ons disabled). That mode is listed under the Help menu.

I'm thinking that it's an add on. You've already cleared browsing history, right?

    Bookmark   April 6, 2013 at 7:35PM
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breenthumb

How about Foxit Reader, maybe? Tools, options, applications.

I have it and can see the video.

    Bookmark   April 6, 2013 at 7:37PM
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dedtired

Thanks, I'll try your suggestions in the morning. At least I got to watch the show on IE.

    Bookmark   April 6, 2013 at 10:43PM
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