Malwarebyte problem

marie_ndcalApril 29, 2014

I have tried and tried to get this reinstalled on my computer-Windows 7, gone back and review several postings, installed it, anyway it shows it being installed, nothing!!! It vanished. Nothing on the desktop---Nothing in programs.
Any ideas would be appreciated
Thanks
Marie

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azinoh

Can you locate this file in Windows Explorer?

"C:\Program Files\Malwarebytes' Anti-Malware\mbam.exe"

If yes, then it is installed you should be able to run it. If you don't, then either it isn't installed properly or perhaps you got a rogue program if you downloaded it from somewhere other than the Malwarebytes web site.

Here is a link that might be useful: Malwarebytes Download

    Bookmark   April 29, 2014 at 12:25PM
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aputernut

When you actually get Malewarebytes you will get an icon on your desktop, and it should be in programs as well, look in control panel/ uninstall programs, if there uninstall and start over.

    Bookmark   May 5, 2014 at 12:00PM
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marie_ndcal

Thank you, I did get it installed OK on my computer.

    Bookmark   May 5, 2014 at 3:02PM
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