Why does the dishwasher have standing soap suds after cycle?

sullivansmomJuly 21, 2009

I am baffled. I have been using the Cascade 2 in 1 gel packs for months. All of a sudden - in the past two weeks - the plastics aren't getting even close to dry like they used to and there are standing soap suds at the end of a cycle. We have a whirlpool Gold about 6 years old. We have a water softener and I am wondering if that is set too high? I don't know but it is getting frustrating.

Any ideas?

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monicakm_gw

Have you just started using JetDry? My mother has a KA Architect dw that's about 5 years old. She has this problem (soap suds)and believes it's the JetDry doing it. It doesn't happen during a wash cycle, only the rinse cycle. She can fill a clean glass, just out of the dw, run water in it and get soap bubbles too. Shaking a bottle of JetDry will create bubbles. They don't have a water softener system.
Monica

    Bookmark   July 21, 2009 at 11:31PM
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sullivansmom

I have used jet dry since we purchased it. I called our local dealer and they said to up the jetdry because the dishes were so wet. It didn't help dry anything so maybe I should turn it back down to "2".
Thanks!

    Bookmark   July 21, 2009 at 11:38PM
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weissman

Two suggestions: do you have a high loop or air gap in your drain hose - if not you could be getting dishwashing liquid backing up from your sink

try using powder instead of gel packs - most manufacturers recommend powder - gel can gum up the works.

    Bookmark   July 21, 2009 at 11:41PM
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dadoes

Excess rinse aid will cause sudsing. I've heard mention that one of the rinse aid products (either JetDry or Cascade, don't recall which) apparently changed their formulation recently and is noticeably thinner. If you've started a new bottle, perhaps that's related. I also recommend against using liquid or gelpack detergents. A powder with enzymes is best (and even better with phosphates but phosphate detergent formulations are unfortunately pretty much gone off the market).

Has your machine always had trouble with drying or has that problem developed recently?

    Bookmark   July 22, 2009 at 4:06AM
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sullivansmom

I need to correct myself - they aren't gel packs but rather powder that is solid packed into a cube and it has a blue layer which I am guessing is more jetdry. The drying problem started 2 weeks ago. It is real hot in there during the drying cycle so I know it is getting hot. I typically open the dishwasher and shake water off the top of things then continue drying but they are still quite wet.

    Bookmark   July 22, 2009 at 12:00PM
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myclementine

Adding that a normal cycle is supposed to last 94 minutes and yesterday we timed it - the cycle that I always used went 3 hours! Something is really wrong. It never used to take that long.

    Bookmark   August 2, 2009 at 11:14PM
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guadalupe

Buy Tang run the dishwasher thru a rinse using a tablespoon of tang, it will clean out the excess soap plus the water jets

    Bookmark   August 3, 2009 at 11:51AM
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