So I got a Chinese Appliance,CLEANCut Dispenser
I got the SS CLEANCut Paper Towel Dispenser
I had my kitchen guy install it,he did it rather quickly.
I loaded Bounty Paper Towel roll and it would not stop dispensing paper.It just kept giving me more and more paper.
Read instructions,looked at their official site for trouble shooting tips,googled for solutions. After no remedy I called them.
A person who could speak standard American English answered the phone and before I could finish describing the problem the customer service rep said it was a faulty sensor and they would ship me a new one ASAP. He asked me what color I wanted and my shipping info. Four days later I get it USPS. Installed and working like a champ.