samsung french door fridge - model rf263beaesr/aa

mboston_gwJuly 31, 2012

Just got this earlier this month and boy - it is noisy. There are several type of sounds it makes - the most annoying is a humming that seems to occur frequently - I usually hear it in the morning about the time I'm fixing breakfast. Its a vibrating sound that increases - like the compressor is revving up. The other sounds are not as bad, a low hum sometimes and then a ticking sound. I'm assuming thats expansion, contraction of some of the parts as the manual suggests. But the vibrating sound is irritating and can be heard in other rooms and over the TV in the family room.

Another issue is that the ice maker is a new design - supposed to make ice quicker. So far it seems to do that job but the ice isn't as solid as I would expect and also comes out in chunks along with whole cubes even when you select whole cubes not crushed. Manual says that is to be expected if the ice isn't used fast enough. With only 2 people, we use what we can - but I would prefer whole cubes only - not both at once.

So, does anyone else have this new model and if so are you seeing the same issues?

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Call the dealer ASAP and make them replace that sucker! Don't delay. New fridges aren't noisy like that. Something is wrong. Maybe it's out of balance but I would make them fix it with one visit or make them replace it. Trust me you do not want to live with a noisy lemon. Good luck!

    Bookmark   July 31, 2012 at 8:23PM
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