ok- now I hope someone has a download for the screwed up thing!

ilmbgMarch 15, 2012

I had a tech guy 'recover' my computer last night. He didn't save any favorites, some which were difficult to find, and up to six years old- transferredoff my old computer...grrr He also erased my printer, AVG, amunst other things. I cannot open any email attachments. Either they just wont open or they say that' there isnt enough room in the system.

Now, I have a 6 year old HP 1610v printer. On the HP site there is a download for the printer. I have tried it three times but after it gets to '1 second' left to download it never does anything else. I let it run for almost 3 hours the first time, 35 minutes the second and about 25 the third. I called HP and they doubt it would work because the download is so old.??????

Does anyone have something that would work?

Any suggestions on why I can't open attachment ?

Thanks. (I am getting to hate computers more and more...but it was the techy guys fault...)

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ravencajun Zone 8b TX

What did he use to do the recovery did you have the original disks for that computer?
Don't you have the original install disks for the printer if so use them.
If the original recovery disks for the pc were not used then you probably have a lot of missing drivers.
Give us more information on how it was done and what was used and the OS.

    Bookmark   March 16, 2012 at 3:09AM
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mike_kaiser_gw

A "recovery" (I'd use the word restore) is exactly that - erasing EVERYTHING and starting over. In other words, restoring the computer to the way it was when you opened the box. The tech should have made that clear to you and had you back-up important files.

There IS a reason the printer driver download is hanging at the last % but for the life of me I can't remember what it is.

    Bookmark   March 16, 2012 at 7:39AM
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