Links in E-Mails Quit Working - Help

WalnutCreek Zone 7b/8aMarch 21, 2013

The strangest thing has happened with my HP Windows 7 computer. As of yesterday, a link in all e-mails when clicked on gave me the following message: This operation has been canceled due to restrictions in effect on this computer. Please contact your system administrator.

I am the administrator and cannot figure out how to correct this problem. Anyone have any suggestions as to how I can remedy this situation?

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PKponder TX

Which email client?

    Bookmark   March 21, 2013 at 10:04PM
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WalnutCreek Zone 7b/8a

PK, hope I understand your question. My e-mail comes into my Outlook via Charter.net.

    Bookmark   March 22, 2013 at 3:42PM
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PKponder TX

Yes, that's what I needed. Outlook is the client or 'application'.

The fix is made within the browser, I am assuming IE8 or 9.

Click on Tools from the toolbar in Internet Explorer 8 (or 9) and select Internet Options . Then select the Programs tab from the top of the window to access the default browser settings. Click on the 'Make default' button, you can even choose to be alerted if Internet Explorer is not your default browser. Click OK to save your changes. Close IE and try again to access your hyperlinks.

There is also a Microsoft 'Fixit' for this if the first step is unsuccessful.

Here is a link that might be useful: Hyperlinks are not working in Outlook

    Bookmark   March 23, 2013 at 10:42AM
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WalnutCreek Zone 7b/8a

Thanks, PK. IE is my default browser in the Internet Options > Programs. So will use attempt to correct using the link you provided for Microsoft 'Fixit.' Thank you so very much.

    Bookmark   March 23, 2013 at 2:17PM
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WalnutCreek Zone 7b/8a

FixIt did not resolve the problem either. What I had to end up doing was going to Internet Options>Advanced Tab>Reset then reset again. This fixed the problem. Hope this helps anyone else who has the problem and FixIt does not help.

Thanks, PK for trying to help me out.

    Bookmark   March 23, 2013 at 3:05PM
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PKponder TX

I'm glad you figured it out!

    Bookmark   March 23, 2013 at 7:46PM
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