Anyone considering Monogram appliance? Beware.
Wanted to share my experience with GE monogram. Hopefully to help guide anyone on the fence about choosing a high end range.
We purchased a ZDP486LDPSS.
48" Dual-Fuel Professional Range with 6 Burners and Griddle (Liquid Propane).
We have been plauged with issues. Our original griddle had a large hot spot. The technician checked the flame and everything was even, so he ordered us another griddle.
That griddle was better, but also had a hot spot in a different place on the griddle. So the technician ordered us another griddle unit.
The next griddle came in and was HORRIBLE. Huge hot spot on the front left. WARM down the middle. HOT on the right.
I lay strips of bacon across and it burns black on the left side, raw in the middle, cooked normally on the right side. So we are on to griddle number 5 and will see what happens.
The issue is in manufacturing of the griddles, it is a stainless steel top with aluminum bottom. Inconsistencies in the aluminum end up giving you hot spots. 4 bad griddles indicates a manufacturing problem, not an isolated incident. Monogram support leaves us wishing we had better customer care and a company dedicated to fixing the issue... we just haven't seen that.
So if your considering high end range, look elsewhere.