I need professional advice, shower door install
Ok so twice now the shower glass door guys have come and tried to install the glass door (bracket side) it is a seamless glass door with a hinge. The 1st time they cracked the bullnose piece of porcelain tile at the point where the screw went into the tile, the shower guy tried to say there must have been an area behind the tile with not enough thinset.
Tile guy said the ceramic tile is low density and the face glazed is fragile and there has to be proper care in installing the bracket, proper drill, proper drill bit, use of a shim etc.
2nd time shower door guy tries to install once tile is fixed and now tells me the shower wall tile is not flush with the bullnose piece therefore the bullnose piece bumps up a little and thus is causing cracking.
I dont know what to believe, i dont know what to do, should i call another glass installer? Another tile person?
The shower company is owned by a friend and gave us a great deal (his cost)
Thanks for any advice.