Constant Guard Alert?

ginny12February 15, 2013

I just got a 'constant guard alert' from xfinity. It wants me to click on a link 'account reconciliation'. I have no problems with my Comcast account. The message says it is an important security notice.

It looks suspicious to me but Google has conflicting info--that 'constant guard' is an xfinity product and that it is a scam.

Any suggestions? I have not clicked on the link.

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SnidelyWhiplash

A legit message would come from comcast.net, but you can't always count on what it says.

One should never, never, never click on any link in any email you're uncertain of. Call Comcast tech support, if there's something you need to do or know, they can tell you.

    Bookmark   February 15, 2013 at 4:23PM
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zep516

More information at the Comcast forums too.

See link

Here is a link that might be useful: forums.comcast

    Bookmark   February 15, 2013 at 5:51PM
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ginny12

Thanks very much for these replies. Will do.

    Bookmark   February 15, 2013 at 7:04PM
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