Any experience with US Appliance online company

dizadncrJuly 14, 2014

Does anyone have any first hand experience with US Appliance online company? I am thinking about buying a gas range from them - best deal I could find - and the reviews I found on a review site aren't terrible, I guess, but not great either -- 7.5/10 out of 437 reviews - It's low enough to cause me some hesitation.

So I'd love to hear from anyone who has experience with them.


Thank you for reporting this comment. Undo

I ordered a ton of stuff from them without any trouble, although it was 3.5 years ago.

    Bookmark   July 14, 2014 at 9:46AM
Thank you for reporting this comment. Undo

I used them 5-6 years ago. An oven came dammaged. They replaced it right away. Good service.

    Bookmark   July 14, 2014 at 10:38AM
Thank you for reporting this comment. Undo

i ordered several things from them a few years ago- no problems!

    Bookmark   July 14, 2014 at 12:13PM
Thank you for reporting this comment. Undo

Thanks All! I did order the stove, so I'm hoping everything goes smooth and I'm a happy camper when all's said and done!

    Bookmark   July 14, 2014 at 11:07PM
Thank you for reporting this comment. Undo

I have ordered from them three times.
Do not sign the delivery until you remove the wood frame.

I had a dish washer delivered while I was gone. The delivery was to be between noon and four. They arrived at six while I was at the barn.
They left the dishwasher outside the garage. As soon as I undid the wood casing you could see a forklift had pierced the dishwasher front control panel.
Three months later an insurance adjuster asked to see the damaged unit.
I had taken photos of the crate and damaged appliance along with the garbage men hauling the unit away.
Just inspect your new appliance before signing any delivery papers.

    Bookmark   July 15, 2014 at 8:22PM
Thank you for reporting this comment. Undo

Just want to let you all know I received my stove from US Appliance last Friday. I made sure I was home when it was delivered to inspect it and it arrived in perfect condition. Of course now I am very happy with my decision!!! I would have preferred to buy locally but my local store said they couldn't match the price (and proceeded to bad-mouth any company that could sell the stove for that price). my neighbor got the exact same stove a couple years ago and I saved over $300 from what she paid. I will definitely consider ordering from this company when I purchase the rest of my new appliances!

    Bookmark   August 15, 2014 at 10:51AM
Sign Up to comment
More Discussions
Zephyr Hurricane vs Broan QP430SS
Hi everyone, I'm hoping to get some advice or stories...
Best place to buy appliance parts
I have a GE range (6 yrs of age) for which I need parts....
Install Question for Subzero Undercounter UC24 BG/S Beverage Center
We're looking to install a Subzero UC24 BG/S Undercounter...
How do you get deals on high-end appliances?
I'm pretty certain that I know what I want for my appliances....
Island hood location/height
I've got a cooktop that's 20" X 37" that...
People viewed this after searching for:
© 2015 Houzz Inc. Houzz® The new way to design your home™