New Water Heater Smell.....

appdudeJune 22, 2013

One January 3 2013 we got a new tankless water heater. it was installed by reliance home comfort and it was a rheem condensing tankless water heater. Just today our neighbor came to complain, they said that when ever we pass by the left side of the fence while the water heater is running we smell a lot of gas. out old tank one did not do that. is this a serious issue? or is it normal?

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erinsean

We had a tankless water heater and it was inside the house over the washer/dryer. You could smell the gas when it first ignited but after that no. And outside you could not smell gas at all. I would contact the installer and have it checked out....I am thinking it is not normal. What do you have on the left side of your house? Is it the gas container or pipe for the water heater? I would have someone out to check on it.....either the heater installer or the gas company.

    Bookmark   June 23, 2013 at 4:15PM
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meganmca

Smelling lots of gas is never going to be normal (since you smell the unburned stuff, not the burned)--get it checked! (OK, I'm somewhat stunned it took your neighbors 6 months to mention this, but maybe they didn't notice 'till the good weather came? Me, I'm against my neighbors houses going boom...)

    Bookmark   June 23, 2013 at 9:53PM
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appdude

My washer and dryer are upstairs ^^ not in the basement. Here is the setup. The water heater is located at the far right side of the house. The as you see in the picture, the tubes are also in the right, the left is the fence.

This post was edited by appdude on Mon, Jun 24, 13 at 19:07

    Bookmark   June 24, 2013 at 7:04PM
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xedos

Those pipes ONLY take in combustion air dispel water vapor along with combustion gases - which is not unused nat gas. Those things are also around 95% efficient , so there is not a lot of waste going out of the pipe.

I don't think it's possible to smell NG from those pipes !

Do you smell gas when it's running ?

BTW - how do they know when it's running anyway ? In the winter they could see the vapor discharge when running - but that's something entirely different.

Where does your gas line enter the house ?

    Bookmark   June 25, 2013 at 8:15AM
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appdude

the gas line and gas meter are at the left side of the house. and we just smelled it and it made me feel like barfing. but by the smell it is NOT normal. the installers are coming to check it over tomorrow and if they say thats normal, were calling the gas company.. well i will update you guys soon

    Bookmark   June 28, 2013 at 9:37PM
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