Changed black cartridge -Printer not copying
I have an HP Officejet 4620. Have never had a problem until now. Replaced black cartridge and now can't copy - nothing shows up. Tried to copy my new car insurance ID card page with "color" and only a very faint barcode showed up in color. It will print but no black shows, only colors.
I have changed cartridges before with no problems, tho this time it did not set up to configure and scan.