Tile install problems!
We had 2" x 4" white polished marble tile installed and the contractors did a very sloppy job:
1. Tile was chipped
2. uneven and crooked tiles along with the grouting
3. had to scrape dried grout off most of the tile
4. tile on one wall wasn't even FLUSH, some tiles were
sunken in more than other pieces.
5. tiles were chipped inside the recessed nook
So, they said in order to fix all the problems they would need to re-tile the entire shower, we agreed, no other way around it.
Here's the issue, they used two different tile guys and both were just not that good so we're thinking of using a new crew altogether!
We paid them half the fee so far for:
-Tiling the shower
-Tiling the floor
-prep & painting of the walls
-install recessed mirror
We're pretty sure they didn't do the amount of work that warrants what we paid them so far because we have to redo the shower tile, which I think constitutes the majority of the price.
Any ideas on how to proceed with the contractor? How much refund to ask for if we can get them agree?
We have to start over on the shower with cement board, tiles etc...