Canon printer and scanner

mystic_2008January 8, 2014

I bought a Canon printer and scanner last year. It is a PIXMA. I just bought new printer ink and so far have not been able to put the new ones in. When I open up the place where the ink goes and turn the printer on, the old ink cartredges come out from where they are suppose to but go back in very quickly. So far I have not been able to put the new cartredges in. This is a new problem as I have not had any trouble before. I use my printer a lot and this is very anoying. Please help me.......Grace

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PKponder TX

I just watched a Youtube on the MX340 and see what you mean, it scoots to the side. The video showed that it does move back to the accessible position after a minute.

Here is a link that might be useful: Change ink in MX340

    Bookmark   January 8, 2014 at 8:15AM
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Thank you for your great suggestion. I got into the file and was looking at it, then I decided to try once again myself. Much to my amazement it worked, I got both ink cartridges in and working. Grace

    Bookmark   January 8, 2014 at 11:32PM
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Thank you for your suggestion. I got into the site and was reading, then decided that I would try once again. To my amazement it worked and I was able to put two new ink cartlidges into my printer. So thank you........Grace

    Bookmark   January 8, 2014 at 11:36PM
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I have had canon pixma printers for many years and they more or less all do that double move. I don't know why it sometimes takes longer to reset to the load position.

    Bookmark   January 9, 2014 at 3:00PM
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