Problem with white finish, particularly Bosch?

msl511May 14, 2013

I have an order for a kitchen's worth of appliances with AJ Madison, but the order can be changed, which might turn out to be a good thing. I won't need most of our appliances until mid-summer, but our old MW died and AJM nicely agreed to deliver it early for no extra charge.

My white Bosch MW arrived today. My husband took it out of the box and put it on the counter. I gently removed the tape holding the door closed and a line of paint came with it. This will not do. This isn't a mark ON the paint, this is paint that was removed by the tape Bosch chose.

Obviously, this will be going back. I didn't pay that kind of money for something that looks old and beat up even before I've finished unpacking it. I'm not worried about returning this. I'll dispute the charge with Amex if I have to.

Here's the question. Do you think this is a fluke? My order includes a white Bosch double oven and a white KA dishwasher. (I currently have a black KA dishwasher that hasn't had any problems of this sort.) I'd really prefer white to stainless. Should I be rethinking Bosch? Rethinking white? I don't want to have the oven delivered and then find out some time later that I've got the same problem. I don't want a product whose finish scratches when you look at it hard. I haven't read a single complaint about this, so maybe it is a fluke, but now I'm worried.

Sign Up to comment
More Discussions
Bluestar Platinum Owners - How is your Range
How is it to use the grill and griddle? ie ease of...
dzaner
Bluestar platinum vs Capital Culinarian
We are deciding on kitchen appliances for our upgrade...
malba2366
Water Pooling on Bottom of Refrigerator and Leaking
Hi: I have a Kenmore Pro 48 inch side by side Refrigerator....
Rob Fleming
do we like capital ranges
capital ranges ?
Jen & Scott Lehr
smallest microwave (width) ever ? Please advise
I'm looking for the smallest microwave in terms of...
Pippin
Sponsored Products
Chrome and Frosted Glass Towel Ring
TheBathOutlet
VIG Furniture - Emma (LS-202-2.0) Dining Table - VGDVEMMADININGTABLE
Great Furniture Deal
Sonneman Puri Satin Nickel Floor Lamp
Euro Style Lighting
Area Rug: Caleta Yellow 6' 7" Round
Home Depot
Tulip Side Chair (Set of 4)
Overstock.com
Marion U-Shape Grab Bar - Off-White
Signature Hardware
Mykonos Photography
$39.99 | Dot & Bo
Crystal Flat Urn Lamp
$399.00 | FRONTGATE
People viewed this after searching for:
© 2015 Houzz Inc. Houzz® The new way to design your home™