Subzero 736 TC problems...any experiences?
We have been in our NH for 6 months now. About a month ago, we noticed ice cream not being firmly frozen in our SZ 736 and I posted about that. Responses and owners' manual said clean the coils so we did with limited success. Since then, the fan motor is making a loud vibration, the unit is icing up in the back, the ice maker is all but dead and the LCD panel keeps flashing error codes 24 and 40 (defrost error and compressor run time error).
The service gut came today and said he had to order parts and blah/blah/blah. When asked why such a new unit would have such problems, he just commented that even the best of units have initial failure sometimes. However, with all of the complaints I have seen about the SZ/Wolf line over the last 6 months commented on in this forum, I wonder if they are beginning to run off of past reputation and letting quality go down the drain.
So here I have the most expensive refrigerator in its line and it needs major repair. Anyone else had this experience? I mean it seems over the years, the more we paid for a refrigerator, the worse it was on service. SHould I dig in and refuse repair on a unit this early in its life?
In addition, the installers made a mess of our wood floors when they put the unit in. Now they have to remove it to repair and reinstall it. Just another issue to worry about I guess.
This is another of a LONG line of paying (big time!)for TOL during our build and getting stuff (and work) that needed to be fixed.