BlueStar Range Problems
I bought a new BlueStar range. It leaked gas at installation. BlueStar sent out a repairman to fix it, and after the second attempt they gave me an extra warranty. The third attempt to fix the gas leaks did not work. The gas company checked the range out for me and found multiple leaks. (The gas smell is too much to leave the gas on to the range). The gas company checked and made sure the problem was not due to gas pressure. It is the range. Now Bluestar told me that giving me the extra warranty "was a mistake"and will not be honored. In addition they will not cover any more repairs even though it is within the first year. Mike Trapp apparently reviewed the situation and said Bluestar will not continue to help me fix their defective range. I am considering legal action, but mainly I am very unhappy and dissapointed. Never again will I buy a "cult" product from a little private company that can just say "no".