Buying online vs local
So, I am doing a house remodel and am redoing all 3 of my bathrooms. I have been researching fixtures, toilets, sinks, etc. and narrowed the list down. I have priced the items online and also locally and for most of the items, the pricing online is anywhere from 10-20% less. The biggest surprise were the toilets, Toto Carlyle II. I have found them online anywhere from $470-$550 and the local stores are selling this for $650. My contractor says that I should be buying them locally just in case that there are any problems he can get the units replaced easily. My counter to that is if the units are the same whether I buy them online or local, why shouldn't I buy them online and save myself a few hundred dollars? He counters that returning items to an online store can be a hassle and it may end up costing more in shipping charges.
So, I am in need of a reputable online Toto reseller that has a decent return policy just in case.
Suggestions or comments?